About

 

ANDROMEDA Senior Cloud Engineer

SUMMARY

A graduate of S1 Information Systems from Pelita Harapan University with over 10 years of experience in the IT field. Possesses strong capabilities in troubleshooting Google Workspace Servers, Google Domains, and Google Cloud Platform, and is proficient in generating monthly SLA reports for Premier clients. Committed to the highest levels of professional and personal excellence, and fluent in written and spoken English.

EMPLOYMENT HISTORY

BLOG CONTRIBUTOR | ANDROSTAR (April 2025 - Present)

• Financial Market Analysis: In-depth understanding of stock market dynamics, especially movements driven by large institutions or "smart money."
• Technical Analysis (Wyckoff Method): Expertise in applying Richard D. Wyckoff's method to understand market behavior through the interaction of supply and demand.
• Stock Research: Ability to research and analyze individual stocks.
• Financial Data Analysis & AI: Likely experience in using artificial intelligence (AI) or other tools to track "Smart Money" records and financial data.
• Financial Literacy/Education: Ability to explain complex financial concepts like "bandarmologi" to readers.
• Content Creation/Blogging: Skills in writing and publishing financial-related blog content.

SENIOR CLOUD ENGINEER | IZENO (August 2023 - March 2025)

• Designed, deployed, and managed cloud infrastructure solutions based on business requirements.
• Implemented and configured cloud services, including virtual machines, containers, serverless functions, networking, and storage.
• Set up and maintained Elastic stack components (Elasticsearch, Logstash, Kibana) for log management, monitoring, and analysis.
• Configured and integrated Grafana with various data sources.
• Developed and implemented automation scripts or infrastructure-as-code (IaaC) templates for efficient deployment and provisioning.
• Integrated cloud services with existing on-premises systems or other cloud environments.
• Troubleshot and optimized cloud infrastructure performance, including Elastic stack and MongoDB.
• Implemented robust security measures to protect cloud resources, data, and applications.
• Collaborated with cross-functional teams to ensure smooth implementation and operation of cloud solutions.
• Documented procedures, configurations, and best practices.
• Stayed updated with the latest cloud technologies, best practices, and industry trends.

SENIOR SUPPORT ENGINEER L2 | ARTHA SOLUTION (July 2022 - August 2023)

• Provided CyberArk Privilege Cloud Support L2 (CPM, PSM, PVWA).
• Managed authentication methods (SAML, Token, Radius, PKI, LDAPS).
• Set up SSO Solutions (Okta, ADFS, Duo Mobile).
• Administered Windows Server (2016, 2019, 2022) including Server Administration, Active Directory Directory Services (ADDS), IIS, RDS, and GPO in Enterprise Environments.
• Conducted threat modelling workshops, security validations, and pen testing.
• Improved automation of security testing processes.
• Enhanced secure operations processes, including credentials stores, password rotation, user revocation, and role-based access management.
• Investigated security requirements and ensured products were up to date (data protection and privacy, MTLS, X509 for authenticated access, injection of credentials from the vault into apps).
• Analyzed application architectures with regard to security issues.

SENIOR SUPPORT ENGINEER | POINTSTAR PTE, LTD (February 2022)

·        Provide clients in various industry verticals with innovative custom and integration solutions.

·        Responsible for the technical design and implementation of business solutions involving Google Cloud technologies in AI & ML, API Integration & DevOps CI/CD.
Ensure runnable, supportable, and stable business solutions from a technical and operational point of view.

·        Responsible for technical documentation on solution implementation.
Performing operational readiness tasks and ensuring production acceptance criteria are met.

·        Respond to platform technical issues in a professional and timely manner.

IT HEAD DEPARTMENT | POINTSTAR PTE LTD (2014 - 2019)

• Provided technical support to customers for issues such as Gmail and Calendar troubleshooting.
• Performed Microsoft Office (2003, 2007, 2013) deployments.
• Set up Reseller Console, created Users and Groups.
• Performed Calendar and Email migrations using Google Migrations for Microsoft Exchange (GAMME) and Cloud Migrator.
• Conducted new user and admin training, and managed Google Apps add-on licenses and Postini license renewals.
• Achieved high levels of customer satisfaction (numerous 5-star ratings from customers) and held multiple Google certifications from Google University, especially for Google Apps for Business certification.

INFORMATION TECHNOLOGY | PT. ULTRA DELTA MAJU (2011 - 2014)

• Set up Email Backup Server and Accurate 4 Server.
• Built Websites (udm.co.id, dgsdelta.co.id) and Computer Networks.
• Set up Printer Sharing (Canon, HP).
• Performed troubleshooting for Windows Server (2003, 2007, XP, Seven).
• Installed Antivirus (Symantec) and performed daily Email backups.
• Serviced Printers (Canon, HP) and created Accurate 4 Forms.
• Performed troubleshooting for Email Hosting, Webhosting, and Telkomhosting.

IT STAFF | PT. PANCABOGA SUKSES PRATAMA (2009 - 2010)

• Created Restaurant Menus / Departments and Menus / Groups.
• Installed Raptor Sales Software.
• Maintained Raptor computer networks, XP SP2 Server for Raptor server, and 2003 Server for karaoke server.
• Maintained internet networks for office and client computers for karaoke.
• Serviced Samsung Bixolon and Epson slip printers for cashier clients.
• Performed troubleshooting for Raptor sales systems, Local Area Network (LAN) and internet, Bizznet Modem, and Router.
• Performed Backup and Restore of SQL Server 2000 Database.
• Performed troubleshooting for computer viruses and Windows XP SP2 tune-ups.

IT STAFF | PT. MODERN PHOTO, TBK (2006 - 2007)

• Performed Employee Data Backup and computer formatting.
• Installed programs (MS Windows, MS Office, Oracle 9i, Oracle 10g, Oracle Developer, Developer Patch 18, Toad, Remote Administrator).
• Performed troubleshooting for Local Area Network (LAN), Oracle, and Windows.
• Configured E-mail Outlook Express / MS Outlook XP & 2003.
• Assembled computers and installed network cables.
• Served as a trainer for OpenOffice.org 2.0 and Email.

EDUCATION

BACHELOR OF COMPUTER SCIENCE | UNIVERSITAS PELITA HARAPAN (1999 - 2004)

SKILLS

• Technical Support: Technical Support, Help Desk Support, Customer Support, Customer Satisfaction.
• Cloud & Google: Google Apps, Google Drive, Google Docs, Google Groups, Google Cloud Platform (GCP).
• Operating Systems & Servers: Microsoft Operating System & Server Product, Server Virtualization, VMWARE, Windows Server, Linux, Linux Server, LAMP, Active Directory, CentOS.
• Networking & Security: Meraki Networking, Basic Security, Vulnerability, IT Risk Management, CISA, Vulnerability Assessment, Security Incident Response, NIST, Security Analysis (Securities), Security Consulting, Red Team, Information Security, Incident Response, IP Addressing.
• Databases & Applications: Microsoft SQL Server, Toad 9.0, Raptor POS, Accurate, MySQL, MariaDB.
• Project & Business Management: Project Management, Program Management, Project Planning, Strategic Planning, Business Analysis, Change Management, Project Management, Research, Data Analysis.
• DevOps Tools: Docker, Ansible, Helm, Puppet.
• Web & Other: Apache, Nginx, WordPress, Visual Basic, Multimedia Editor.

CERTIFICATIONS

• Elastic Certified Partner Solutions Architect (November 2024)
• Grafana Observability Solution Architect (August 2024)
• Professional Google Workspace Administrator (February 2024)
• Google Apps Administrator Certified (July 2015)
• Visual Age for Java (April 2004)
• Lotus Notes Domino (June 2004)
• Google Apps Support Credentials (2015)
• Google Apps for Education: Sales Credential Exam (August 2016)
• Demystifying Cloud Computing: Introduction to Cloud (August 2016)
• Google Apps: Solution Validation (July 2015)
• Google Apps: SMB Sales Process (April 2015)
• Google Apps: Sales Best Practices (July 2015)
• Google Apps: Pitching Google Apps (July 2015)
• Google Apps: Objection Handling (July 2015)
• Google Apps: Deployment Essentials (3 Part Webinar Series) (February 2015)
• Google Apps: Change Management Marketing & Communication (September 2014)
• Introduction to G Suite (2019)
• Managing G Suite (2019)
• G Suite Security (2019)
• On Premises Management, Security, and Upgrade with Google Cloud's Apigee API Platform (January 2020)
• Getting Started with Google Kubernetes Engine (February 2020)
• On Premises Capacity Upgrade and Monitoring with Google Cloud's Apigee API Platform (February 2020)
• Google Cloud Platform Fundamentals: Core Infrastructure (February 2020)
• Essential Cloud Infrastructure: Foundation (February 2020)
• Essential Cloud Infrastructure: Core Services (February 2020)
• Elastic Cloud Infrastructure: Scaling and Automation (February 2020)
• Reliable Cloud Infrastructure: Design and Process (February 2020)
• Architecting with Google Compute Engine Specialization (February 2020)

PROJECTS

• Deployment & Support G Suite Domain go-jek.com (September 2017 - June 2019)
• Successfully deployed and supported G Suite for the go-jek.com domain.
• https://www.go-jek.com

LANGUAGES

• English
• Bahasa